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Privacy Policy

Last updated: November 3, 2025

At Snatched ("we", "us", "our"), protecting your privacy is a top priority. This Privacy Policy explains what personal data we collect when you use our website and services that automate recording of public TikTok Live streams (the "Service"), how we use and share that data, and the choices you have.

Consent

By using our website or Service, you consent to this Privacy Policy and agree to its terms.

Information We Collect

  • Account data: email address, password (hashed), profile preferences, referral data.
  • Service usage: streamers you follow on TikTok for recording automation, recording schedules, event logs (e.g., when a recording starts/ends), and storage metadata.
  • Payments: billing name, transaction identifiers, and limited payment details handled via payment processors (we do not store full card numbers).
  • Technical data: IP address, device/browser type, operating system, cookie identifiers, pages visited, and request timestamps.
  • Communications: support requests, feedback, and any attachments you provide.

If we request personal information, we will make the purpose clear at the time of collection.

How We Use Your Information

  • Provide, operate, and maintain the Service.
  • Automate detection and recording of public TikTok Lives you configure.
  • Improve and personalize features and user experience.
  • Understand and analyze usage to develop new functionality.
  • Communicate with you about updates, security, and support.
  • Process payments and prevent fraud and abuse.
  • Comply with legal obligations and enforce our Terms.

Log Files

We use standard server logs to record visits and requests. Logged information may include IP address, browser type, ISP, referring/exit pages, timestamps, and request metadata. This information is used to operate the Service, analyze trends, administer the site, and ensure security.

Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze site usage. You can control cookies through your browser settings, but disabling cookies may limit functionality.

Advertising and Analytics

If we use analytics or advertising partners, they may set cookies or collect identifiers to measure performance and personalize content in accordance with their own policies. We do not sell your personal information.

Third‑Party Privacy Policies

Our Privacy Policy does not apply to third‑party services, such as TikTok, payment processors, analytics, or advertisers. Please review their respective privacy policies to learn about their practices and opt‑out options.

Your Privacy Rights

CCPA (California)

California residents may request disclosure of data we collect, request deletion, and request that we do not sell personal information. To exercise these rights, contact us using the information below. We will verify and respond in accordance with the law.

GDPR (EEA/UK)

  • Right of access to your personal data.
  • Right to rectification and erasure.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent where processing is based on consent.

To make a request, contact us using the information below. We may ask for additional information to verify your identity and will respond within the timelines required by applicable law.

Children’s Information

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take steps to remove such information.

Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

International Transfers

If personal data is transferred across borders, we will take appropriate measures to ensure a level of protection consistent with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with an updated “Last updated” date. Material changes may also be communicated via email or in‑app notices.

Contact Us

For privacy requests or questions, contact: privacy@snatched.live